FREQUENTLY ASKED QUESTIONS

  • Product Information 
  •  Shipping & Delivery  
  • Stocking Mighty Fine
What is Honeycomb?

Honeycomb is a delightfully light, confectionery classic. It has lots of names depending on where you are from in the country or world - Cinder Toffee, Sponge Candy, Puff Candy, Sponge Toffee, Hokey Pokey, Old Fashioned Puff, Dalgona (Korea), Sea Foam. 


It is made by boiling sugar to a high temperature and adding bicarbonate of soda to create bubbles. It sounds easy but getting it spot on every time is tricky. 


We handmake it small batches using traditional copper pots and some updated tweaks that make ours the lightest and crispiest honeycomb there is. 

What kind of chocolate do you use?

There is one thing we obsess about as much as honeycomb and that is chocolate. We use a couple of deliciously smooth Belgian chocolate to smother on our honeycomb and almonds. It is sustainably sourced - you can read more about the program that it supports here: www.cocoahorizons.org


Stop Press! In Spring 2022 we also began using fairtrade chocolate, supporting the sustainable development of small producers and organisations in developing countries. We’re in the process of registering with Fairtrade International (www.fairtrade.net) – please see our socials for updates on our Mighty Fine Deeds!

Do you use palm oil? 

Never. We choose all our ingredients really carefully and base our decisions on a variety of key factors. Sustainability and environmental impact are an important part of this consideration.

Why do your products vary in size and shape?

Good question. We wouldn’t have it any other way. Our products are handmade in the UK at our own accredited facility, in small batches. We’ve perfected our process for quality, not uniformity – no two pieces are ever the same.

What is skinny coated?

Some of our products, such as our almonds, have a thin coating of chocolate on them. We worked hard on a roasting profile that delivers a fabulous nutty flavour and sweetness, but felt other producers ruined this king of nuts with way too much chocolate.


We think we’ve perfected the ultimate lighter nutty-goodness eat with our skinny coating!

Do your products contain allergens?

Yes they do. All our products are made in a factory that handles nuts and some of our products are nuts. A small amount of contamination is possible, so please always read the product labels for full information. Please message us if you have any allergen questions. 


For full details of all product allergens, please see our individual product listings and/or back of pack information.

Are your products gluten free?

All our products are gluten free except our Skinny Almonds.

Are your products Vegan?

We currently have a few Vegan-Friendly options: deliciously light no-honey honeycomb in Vegan Salted Caramel and Vegan Dark Chocolate Orange flavours, plus our Dark Chocolate Skinny Coated Almonds.  


These products are made in a factory that handles milk and honey.

How will I know my order has been sent? 

You will get an email to confirm your order and another one as soon as the order has been shipped. We send all the orders via DHL and typically the will arrive the day after the shipping confirmation. We say typically because whilst 99 times out of a 100 everything goes swimmingly. There is always one. 

If we make a mistake - then in advance, sorry. We are pretty accurate but if it does happen we will rectify it as soon as we possibly can. Email orders@mightyfine.co with your order number and we will jump on it as quickly as possible and get the right products out to you. 

What if my order is damaged? 

If there's ever a case where your order is damaged or faulty, you will, of course, be able to get a refund or replacement. Please let us know by emailing hello@mightyfine.co within 30 working days of receiving your order - with the order number, product description, reason for return and whether you require a replacement or refund. If you'd like a refund, you'll receive the full order amount along with your return postage cost, processed to the payment card within 30 days.

Why is my order late?  

We use DHL to ship all our packages on a next day service and for the most part this happens like clockwork. There are occasions when logistics don't go to plan and if your parcel has not arrived 2 days after your shipping confirmation email please let us know at orders@mightyfine.co . 

What are the shipping times and costs?  

We try to process your order within 24 hours of receipt, so please leave around 3-4 working days to receive your order. Since Covid in 2020, the UK courier network has been much closer to capacity and whilst things are more normal in 2022, the market remains busier than ever.


Shipping is now free for orders over £20, and £4.50 in all other cases. Please see website for US, Canada and Ireland shipping costs (calculated at checkout) or drop us a line if you have a question.

Do you ship internationally?  

Yes we do. We have shopped around to find the best rates possible but if you want lots of Mighty Fine, and quite frankly we don't blame you, then it might be worth getting in touch to see whether there is a more economic way. 

Can I sell Mighty Fine in our café, shop or online?

Absolutely yes of course. Please drop us a line to hello@mightyfine.co with your enquiry and we’d love to have a chat about what products and set-up would suit you best.

GET IN TOUCH

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Email us:  

hello@mightyfine.co 

Write to us :

Mighty Fine Honeycomb c/o 

The Serious Sweet Company Ltd, H2, Fourth Avenue, Hornbeam Park Avenue, Harrogate, HG2 8QT

Connect with us:

@mightyfineuk